Help & support
Need a hand? We're a small team and we read everything.
- Email us: hello@mycovey.com — we aim to reply within a day.
- In the app: tap the Feedback button (bottom-right of any page) and choose Need a hand — it comes straight to us.
Frequently asked
Is Covey free?
Yes — Covey is completely free for parents. Find clubs, plan your week, and enquire at no cost.
How do I find clubs and activities?
Use the search at the top of the app — try things like “swimming for a 5 year old” — or browse the Discover feed for ideas near you. Filter by activity, age and distance.
How do I add my children?
Head to your account and add each child with their age and what they’re into. That powers age-appropriate suggestions and your family schedule.
What's the family schedule?
Add each child’s clubs to one weekly view. Covey flags any time clashes before they catch you out, so two pickups at once never sneak up on you.
A club I want is full — what happens?
Join the waitlist from the club’s page. If a place opens up, we’ll let you know so you can grab it.
How do I contact a club?
Send an enquiry straight from the club’s page. The club’s reply comes back to you by email — no need to hunt down their phone number.
A club’s details look wrong, or it says "unclaimed"
Some listings are gathered from public sources and aren’t yet managed by the club, so details can be out of date. If you run the club, you can claim it free to take control. If something looks wrong, email us and we’ll take a look.
Where are holiday camps?
Open the Holiday camps tab in Discover, or go to mycovey.com/holiday-clubs to see what’s running this school holiday.
I run a children’s activity — how do I get listed?
List your club free at mycovey.com/clubs/add. It takes a couple of minutes and you confirm by email.
Managing notifications, data, or your account
Manage notification preferences, export your data, or delete your account from your account settings. See our Privacy Policy and Your Data Rights for the detail.
Still stuck?
Email hello@mycovey.com and we’ll help.